Speakers

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Kate Feather

Kate Feather describes herself as being ‘customer-obsessed’. She has 20+ years researching and advising organizations on how to increase employee engagement and customer loyalty. Today, she helps businesses devise strategies and tactics to capture the hearts and minds of their customers and employees, deeming this to be the sole route to competitive advantage in the 21st century.

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Scott McCormack

Scott McCormack is the President and CEO of Social Money, creators of SmartyPig, CorePro.io. Mr. McCormack brings 20-plus years of financial services industry experience to his role on the SmartyPig executive team. He has spoken at several major industry events such a Retail Delivery, ABA events, The Money Show, Finovate, and was #9 out of 40 on Bank Innovation’s 2014 Innovators to Watch List.

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Tansley Stearns

As Filene Research Institute’s Chief Impact Officer, Tansley Stearns moves the best of Filene’s research and innovation into action. With more than 14 years of credit union leadership experience across a variety of functional areas, she knows how to help an organization move ideas forward to drive business results. She has a passion for learning, creating, and executing.

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Patrick Adams

Patrick loves to have fun. Credit unions long ago stopped being a vocation and became an avocation. Based on your mood, Patrick can either be motivating or aggravating. He provokes thought and makes you think extra hard about those issues that should be on a credit union’s radar screen.

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John W. Smith

As CEO of DBSI, John W. Smith helps financial institutions push the limits to improve their revenue, brand, and retail branch strategies, working with some of the largest banks and credit unions in the industry.

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Daniel Sanford

Dan Sanford works on Visa’s Global Corporate Initiatives team focused on innovation and payments security, including EMV, tokenization, and mobile payments. He is responsible for managing the day-to-day activities for Visa’s migration to EMV in the United States and recently led the overall strategy, negotiation, and execution of common debit agreements with all 13 U.S. PIN debit networks.

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